FAQs
What is Substack Comments Exporter?
Substack Comments Exporter is a browser extension for downloading available comments and replies from public Substack videos. It provides a structured export in CSV, JSON, or Excel format so the data can be reviewed, archived, or used in a research and reporting workflow.
How do I use Substack Comments Exporter?
Open a Substack video and click the download button beside the Comments section. You can also open the extension popup, paste the complete video URL, and click Start Export. When the collection is complete, choose your preferred format and click Download.
Which export formats are available?
You can save an export as CSV, JSON, or Excel. Choose the format that best matches your spreadsheet, data-processing, or archival workflow.
Does the extension send my data to a server?
Collected data remains exclusively on your local machine. Substack Comments Exporter does not send your exported comment data to our servers.
Can I change the collection interval?
Yes. Open the extension's main interface from the browser toolbar and adjust the collection interval in the settings before starting an export.
What is the difference between the free and paid plans?
The free plan supports up to 50 comments per video. The paid plan supports up to 20,000 comments per video and is intended for larger exports.
How do I cancel my subscription?
You can cancel your premium subscription at any time. Click the PRO button in the extension pop-up window, then click 'Manage Subscription' to update your payment information or cancel the subscription.
If you have any questions about your subscription, please contact us at
[email protected].